SERVPRO of Wheaton / Glen Ellyn / Lisle Employee Photos

Steve Meell

Steve Meell

As a founding member of our franchise, Steve has been integral in growing our business for over a decade.  His industry knowledge and training, coupled with his natural ability to problem solve and troubleshoot make him an invaluable part of our company, and a phenomenal resource to have on any project.  Steve has been intimately involved with every large loss project we have completed over the past 10 years, in addition to assisting and teaching several other franchise partners how to properly and efficiently manage, document, and produce large loss projects.  Some of the projects he has assisted/trained other franchises on include Northrop Grumman fire ($1.7M), and the General Motors water loss ($43M) Steve was the first responder to the GM loss and was crucial in securing the project for SERVPRO. These projects and multiple others throughout Chicagoland show that not only is he dedicated to representing the SERVPRO brand, but also Steve’s commitment to “Keep it Green”.  As the Director of Operations, Steve has had the opportunity to share his knowledge and experience with our entire production staff, which has allowed for our continued growth.  He holds the following IICRC designations; CCT, HST, WRT, ASD, AMRT, CDS, RRP, CMI, CMRC and has nearly finished qualifying for IICRC Master Status as a fire and water restorer. 

Joe DiSantis

Joe DiSantis

Joe joined the SERVPRO family in 2014, and brought over 10 years of construction, project management, and mitigation experience and credentials with him.  During his tenure in the business, he has been involved in a wide variety of recovery projects in the industrial and institutional markets, as well as several hundred residential and commercial multi-unit properties.  His project experience includes acting both as the primary sales contact and assisting with production on Lowe’s Home Improvement (Columbia, SC), Lincoln Industries (Lincoln, NE) Columbus North High School (Columbus, IN), and Locksmith’s Resource (Buffalo Grove, IL) all with the SERVPRO team.  He also worked on multiple high value ($500,000+) water and fire mitigation and repairs projects throughout Chicagoland and Northwest Indiana with a previous company.  With a strong background in operations and team management, Joe has been able to bring valuable experiences from outside the SERVPRO brand to help enhance our capacity and ability to handle any recovery project we participate in from start to finish.  Joe is a licensed General Contractor in IL and IN, and ABRA certified Bio-Recovery Technician.  He also holds an OSHA 30 Hour designation, as well as WRT, ASD, AMRT, OCT, and FSRT designations from the IICRC.       

Tim English

Tim English

Tim is a large loss project manager who spent 30 years in the commercial construction industry, prior to moving into restoration 12 years ago.  In his 40 + years of experience he has been the lead Project Manager on several construction and restoration projects throughout the U.S. and parts of the Middle East.  Some of the more recent restoration projects include the Tribune Tower water loss in Chicago, IL ($1.2M), Eva’s Bridal fire at a strip mall in Oak Lawn, IL ($1.9M), The Mansards Apartments fire in Griffith, IN ($2.3M), Hampton Inn of Highland, IN fire ($2.7M) and the DSC Logistics property in Des Plaines, IL after a building collapse ($13.2M).  Throughout his tenure in the industry, Tim has proven a strong ability to manage and understand the complexities involved in not only the recovery, but also the repairs process required in million dollar + projects.  That ability, combined with his decades of other project experience makes him a valuable part of the Team Nitzsche Extreme plan.  He holds designations as WRT, CCT, ASD, AMRT, and CMI from the IICRC.

Rick Morales

Rick Morales

Rick has been serving clients in the restoration industry for 18 years, many of those spent within SERVPRO franchises.  He has grown in the industry with both mitigation and construction experience, and has held positions ranging from Project Manager to Director of Operations.  He has a wide range of project experience ranging from residential and commercial properties, to storm and hurricane response.  During Hurricane Katrina, Rick was responsible for oversight and project management of the recovery for several hotel properties ranging from $100,000-$500,000+.  He also completed a $1M restoration on the Regional Medical Center in Biloxi, MS during Katrina.  In addition to those experiences, he was the lead PM on the Northrup Grumman fire loss in a high security facility in Chicagoland which was a $1.7M project completed in 12 days.  He is more than confident in the processes it takes to secure, maintain, communicate, document and manage Million dollar+ projects because he has learned on the job.  Rick not only possesses real-world large loss experience, but having completed several of those jobs as a SERVPRO employee, he knows what it takes to get large losses done and collected the SERVPRO way, whether at home or on the road.  Rick is an IICRC certified professional.

Justin Graf

Justin Graf

Justin spent 10 years in the restoration industry before joining the SERVPRO team.  He began his training as a teenager working at the ground level as a mitigation technician.  His core qualities of integrity and intelligence quickly got him positive attention, and he was vaulted into supervisory and management roles.  He was placed in charge of running residential repairs and mitigation projects, and after quickly establishing himself as capable of training and recruiting great support staff, Justin was soon working on million dollar residential mitigation/repairs projects.  It wasn’t long thereafter before he transitioned those same skills and talents into more of a commercially focused role, both selling and servicing large-scale mitigation projects such as the Field Museum and Shedd Aquarium in Chicago, IL, and the Loew’s Hotel Chicago ($600,000).  Justin’s work experience from beginning as a technician, up to owning and operating his own construction company prior to lending his skills to SERVPRO, make him a very valuable asset to our company and a great addition to our Extreme team.  He holds IICRC designations as WRT, AMRT, Bio-Hazardous remediation technician, OSHA 30 Hour safety, and is scaffold and lift certified.      

Tony Benedetti

Tony Benedetti

Tony is a Project Manager for SERVPRO of Wheaton/Glen Ellyn/Lisle and SERVPRO of Plainfield/Naperville South. He is a graduate of Western Illinois University and holds a degree in Construction Management. He brings 3 years of project management experience to our team and is OSHA 30 hour certified. He looks forward to growing his career with his SERVPRO family and says that the best part of his job is being able to put people back to or better off than they were prior to their loss.