Recent Posts

Damage from heavy rain or high winds: SERVPRO of Wheaton / Glen Ellyn / Lisle will respond to all storm damage

6/21/2018 (Permalink)

Storm Damage Damage from heavy rain or high winds: SERVPRO of Wheaton / Glen Ellyn / Lisle will respond to all storm damage If a storm has caused damage, SERVPRO of Wheaton / Glen Ellyn / Lisle can respond with one truck or the 53’ disaster trailer.

Property Damage from a Storm

Some storms can deliver more than thunder and lightning. Summertime storms can bring powerful winds, heavy rains and severe damage to property. If your property is damaged from a storm, SERVPRO can help.  As 24-hour emergency restoration company that lives in the same area as you, we know when these storms happen and are prepared to respond.

Storm Damage at your Home or Business

Summer storms usually involve water damage, water in the basement, or rain entering a building through a damaged roof or window.  Aside from making sure everyone is safe (including pets), the next step is to stop any further damage from happening.  SERVPRO will provide temporary closures to any open areas before beginning remediation and restoration.  What does that mean?  We will remove any standing water and/or debris and start drying the property.  If there was damage to a roof, walls, windows or other parts of a structure, we can repair all damaged areas, from roofs to windows and carpet. 

Commercial to Residential Restoration After a Storm

As part of the national Disaster Recovery Team, SERVPRO of Wheaton / Glen Ellyn / Lisle is fully prepared to respond in force to any size disaster, bringing all the people and equipment necessary, including our disaster trailer.  If the damage affected a portion of a living room, we will respond there as well.

If you have a water problem or wind has damaged your home or office, call SERVPRO.

Mold in the House: SERVPRO of Wheaton / Glen Ellyn / Lisle provides mold remediation for your home or office

6/19/2018 (Permalink)

Mold Remediation Mold in the House: SERVPRO of Wheaton / Glen Ellyn / Lisle provides mold remediation for your home or office When mold is discovered, SERVPRO of Wheaton / Glen Ellyn / Lisle will provide an assessment, containment and expert mold remediation

Discovering mold in your home or office can be alarming.  If mold is discovered, you can contact SERVPRO for an assessment before taking any action.  First things first, do not attempt to clean, scrub or disturb mold, as the spores will easily distribute into the air.  If you have fans or an open window nearby blowing in the area, turn it off or eliminate any breezes.  Mold spreads easily and by scrubbing it or allowing wind to reach the affected area, the spores will simply move to another area. 

Removing Mold from the House or Office

Calling a mold remediation expert like SERVPRO will allow for a number of actions to take place. The first thing we do is find the source of the mold.  There may be a leak, a water or moisture source that contributed to the mold growth.  Our trained mold technicians will find the source, eliminate further damage, assess the situation, contain the existing problem and remove the mold.  Also, we will professionally clean the affected areas and contents, as well as provide air filtration and provide any restoration, if needed.

What to do with Mold

If you find mold in the house or office, again, here are a few tips on what to do (and what not to do):

  • Do not touch or scrub mold
  • Turn off any fans or blowing air (HVAC)
  • Do not spray any bleach or chemicals on the mold
  • Do not try to dry the area or use any heaters (you will spread spores)
  • Call SERVPRO of Wheaton / Glen Ellyn / Lisle

Water in the House: SERVPRO of Wheaton / Glen Ellyn / Lisle helps when you have water trouble in your home or office

6/13/2018 (Permalink)

Water Damage Water in the House: SERVPRO of Wheaton / Glen Ellyn / Lisle helps when you have water trouble in your home or office If you have standing water, flood damage, or other water issues in your home or office, SERVPRO of Wheaton / Glen Ellyn / Lisle can help.

Water damage is a common occurrence in homes and buildings.  You may experience an event with water from a heavy rain, flooding in the area, a broken sprinkler head, or even from an over-flowing toilet.  Whatever the cause of the water problem, SERVPRO can help.  Water damage is not to be taken lightly, as water can cause damage to flooring, wood trim, drywall and other parts of a structure. When water is standing in a basement, rooms, or even in a bathroom, it seeps into crevices and travels under flooring, trim and baseboards.  If not properly dried, that water can create irreparable damage, even cause mold.  Of course, the amount of water needs to be something beyond a common spill, although even a small, steady leak that is not stopped and dried can create big problems.

When to contact SERVPRO of Wheaton / Glen Ellyn / Lisle for water damage repairs and drying:

  • Standing water in the basement
  • Flood water has entered the house or building
  • Visible damage to a window, door or walls, with water pooling in areas
  • Roof damage that has allowed wind driven rain to enter the structure
  • Sewer water or other plumbing backup
  • A long-term leak has been discovered

If there is a question of whether water can be damaging your home or building, SERVPRO professionals are trained at identifying and surveying the damage any water may have created.  Most importantly, we can remove the water and clean, dry, and professionally repair water damage.

After a Fire: Cleaning up after smoke and fire damage in Wheaton/Glen Ellyn/Lisle Area

6/6/2018 (Permalink)

Fire Damage After a Fire: Cleaning up after smoke and fire damage in Wheaton/Glen Ellyn/Lisle Area Damaged by a fire, this smoke and soot covered wall was cleaned by the SERVPRO of Wheaton/Glen Ellyn/Lisle team.

When a fire erupted in a residential apartment building in the Wheaton area of Illinois, the local fire department responded immediately, extinguishing the fire. The fire and smoke damage displaced many families, and created a massive clean-up effort for SERVPRO of Wheaton/Glen Ellyn/Lisle.

Fire, Smoke and Soot Damage

The fire burned inside 2 units of a large apartment building, creating heavy structural damage. All told, residents from a total of 12 units were impacted and suddenly without a home. The fire and smoke damage was present throughout nearly all of the units adjacent to where the fire took place. There was also water inside several apartments from the fire department’s response, coupled with smoke smell and soot covering the walkways and stairwells, making the entire building uninhabitable for residents. After this fire took place, SERVPRO was called to assist in the immediate cleanup and mitigation from the fire damaged structure. 

Cleaning Smoke and Soot Damage

The fire created structural damage in two units, but heavy smoke damage and soot covered walls, furniture and personal belongings in many of the adjoining units. Outside of the living areas, the signs of fire were found throughout the building.  Smoke and soot damage covered brick walls up and down staircases.  As part of the cleanup, SERVPRO was called in to clean the charred walls and restore the appearance of the building.  Using a combination of commercial cleaning materials and steam cleaning, SERVPRO crews performed a thorough cleaning of all the damaged segments of the brick walls, removing all traces of the smoke and soot damage, making the brick and the fire damage “Like it never even happened.”

When Storms or Floods hit DuPage County, SERVPRO is ready!

9/12/2017 (Permalink)

Storm Damage When Storms or Floods hit DuPage County, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage and have recently assisted Disaster Recovery Teams with Hurricane Harvey.

SERVPRO of Wheaton/Glen Ellyn/Lisle specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit DuPage County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 630-384-1040

Faster to your DuPage County Water Damage Event

9/12/2017 (Permalink)

Water Damage Faster to your DuPage County Water Damage Event SERVPRO of Wheaton/Glen Ellyn/Lisle provides 24 hour fire and water damage restoration service in DuPage County.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Wheaton/Glen Ellyn/Lisle provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Wheaton/Glen Ellyn/Lisle arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 630-384-1040

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Wheaton/Glen Ellyn/Lisle

SERVPRO of Wheaton/Glen Ellyn/Lisle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

DuPage County Residents: Follow These Mold Safety Tips If You Suspect Mold

9/12/2017 (Permalink)

Mold Remediation DuPage County Residents: Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Wheaton/Glen Ellyn/Lisle for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Wheaton/Glen Ellyn/Lisle specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 630-384-1040

What to Do for Bio-Hazard Cleanup

9/12/2017 (Permalink)

Bio-hazard and sewage cleanup can involve hidden dangers. It must only be handled by an expert team, with the right training, skills, and equipment to do the job safely. With the assistance of a professional bio-hazard service team from SERVPRO of Wheaton/Glen Ellyn/Lisle, you can rest assured that your health and the security of your property is a top priority.

There are several different types of bio-hazardous jobs which can range from crime scene residues, chemical spills, animal waste or carcasses, hoarding, and the most frequent, sewage backups. The main point to remember is that certain chemicals and pathogens can lead to unhealthy and dangerous consequences if left untreated in a home or business. If you suspect that this kind of problem has occurred in or around your property, you need to call in the SERVPRO experts who can quickly assess the situation.

Once the experts carry out a thorough inspection of the site, they can give you a general assessment. You should not attempt to re-enter the property until you have received clearance from an authoritative source.

The reason eradication and elimination are the primary tactics for bio-hazard cleanup are because any materials that have come into contact with raw sewage could present a serious risk to health. Within areas deemed ‘unsafe,’ life-threatening organisms like E. coli, salmonella, tapeworm, HPV (human papilloma virus), chemicals, and even HIV can lurk if blood is present.

If you experience any breakdown involving sewage on a scale larger than a small toilet overflow, you should absolutely contact a bio-hazard removal team right away. In most cases, it is only sewer water that warrants such an immediate reaction, but it is important to be aware that other forms of water damage can become harmful if left untreated.

For example, water from drains and polluted rivers may flood a property and deposit contaminants. This water is not clean; it contains all kinds of bacteria, irritants, and harmful substances and is termed Black Water. This is why you should never wait before you get water damage of any type restored and repaired, even as the contaminated water is quickly removed from the premises.

For businesses, the urgency of bio-hazard cleanup is particularly pressing. You cannot afford to have your workers or clients exposed to contaminated water, pathogenic agents from a crime scene, or meth lab chemicals. Get in touch with an expert bio-hazard cleanup team from SERVPRO right away. We are skilled professionals, wearing Hazmat safety clothing and gear, utilize special equipment for any bio-hazard clean up. Immediate mitigation of health related issues and property preservation are the main, initial focal points. Safety always comes first.

24 Hour Emergency Service for Bio-hazard and Sewage Clean Up

SERVPRO of Wheaton/Glen Ellyn/Lisle has certified professionals to handle any type of bio-hazardous clean-up. Call us for 24/7 emergency services. 630-384-1040

IICRC Certified Firm

9/5/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Wheaton/Glen Ellyn/Lisle is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Wheaton/Glen Ellyn/Lisl

SERVPRO of Wheaton/Glen Ellyn/Lisle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew!

Certifications

  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • HST - Health and safety Technician
  • ASD - Applied Structural Drying Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • CMT - Commercial Carpet Maintenance Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program

DuPage County 24 Hour Emergency Water Damage Service

9/5/2017 (Permalink)

Water Damage DuPage County 24 Hour Emergency Water Damage Service SERVPRO of Wheaton/Glen Ellyn/Lisle provides 24 hour fire and water damage restoration service in DuPage County

SERVPRO of Wheaton/Glen Ellyn/Lisle is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 630-384-1040

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Wheaton/Glen Ellyn/Lisle has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Wheaton/Glen Ellyn/Lisle

SERVPRO of Wheaton/Glen Ellyn/Lisle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!