Recent Why SERVPRO Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

6/17/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Wheaton / Glen Ellyn / Lisle today at  630-384-1040 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How can SERVPRO Help You?

5/15/2020 (Permalink)

Big green SERVPRO truck with several green air movers in front of the truck. SERVPRO of Wheaton / Glen Ellyn / Lisle can handle any size disaster.

No matter the size or extent of damage you have at your residential home or your commercial property the team at SERVPRO of Wheaton / Glen Ellyn / Lisle has the capacity to handle any size disaster.

We Provide the following Services:

  • Fire Damage Repair & Restoration
  • Water Damage Repair & Restoration
  • Mold Remediation & Restoration
  • Storm Damage
  • Biohazard
  • Board-ups
  • Odor Removal
  • Sewage & Toilet Overflow
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Commercial Cleaning

SERVPRO of Wheaton / Glen Ellyn / Lisle is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.  Our locally owned and operated business has been proudly serving the Wheaton and Glen Ellyn area.  Our team will work closely with you to return your home or business back to preloss condition.  We will provide a professional process in restoring your property to make it “Like it never even happened.”

Have questions?  Call us today at (630) 384-1040.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO orange house logo with here to help with a SERVPRO employee and a customer in the background. SERVPRO of Wheaton / Glen Ellyn / Lisle is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Wheaton / Glen Ellyn / Lisle, 630-384-1040.


Mold Safety Tips

3/16/2020 (Permalink)

Green box that reads Mold Problems? Call SERVPRO we can help with a orange SERVPRO house logo under it. Contact SERVPRO of Wheaton / Glen Ellyn / Lisle at (630) 384-1040 for any mold damage.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.  Mold can cause significant damage to your property.  SERVPRO of Wheaton / Glen Ellyn / Lisle has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Wheaton / Glen Ellyn / Lisle for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, contact SERVPRO of Wheaton / Glen Ellyn / Lisle at (630) 384-1040.

SERVPRO is Here to Help

3/16/2020 (Permalink)

Green SERVPRO van with trees in the background. SERVPRO of Wheaton / Glen Ellyn / Lisle is available 24 hours a day to help with all your restoration needs.

We are proud to serve the Chicagoland area. Have you seen our team around town?  Our trucks stand out, with their trademark color scheme of bright green with the orange SERVPRO house logo.  We hope that you experience some peace of mind knowing that our team is never very far away and can be there quickly if you experience a disaster, no matter what size. 

SERVPRO of Wheaton / Glen Ellyn / Lisle is a trusted leader in the restoration industry, and our highly trained technicians provide you with 24-hour emergency service.  If fire, water or mold damage your home or business, we respond quickly to bring you the help you need.  SERVPRO of Wheaton / Glen Ellyn / Lisle is prepared with the training, equipment, and experience to complete all your restoration projects in a timely and professional manner.  We are locally owned and operated, and our goal is to make it “Like it never even happened.”

SERVPRO of Wheaton / Glen Ellyn / Lisle are here to help, please call us at (630) 384-1040.

Faster to any size Disaster

3/11/2020 (Permalink)

Big green SERVPRO semi-truck with 2 employees in the cab. SERVPRO of Wheaton / Glen Ellyn / Lisle is available 24 hours a day. We are here to help.

Flooding and water emergencies don’t wait for regular business hours and neither do we.  SERVPRO of Wheaton / Glen Ellyn / Lisle provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.  You can expect an immediate response time, day or night.

In many cleaning and restoration situations, immediate action is needed.  An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Wheaton / Glen Ellyn / Lisle arrives quickly and starts the water extraction process almost immediately.

Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal. 

If you experience water or flood damage to your home or business, please call SERVPRO of Wheaton / Glen Ellyn / Lisle today at (630) 384-1040.

SERVPRO offers Advanced Technology in the Restoration Industry

12/16/2019 (Permalink)

Two SERVPRO workers unloading a dehumidifier from a SERVPRO van. SERVPRO uses state of the art equipment for your restoration needs.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry.  These advancements allow SERVPRO of Wheaton / Glen Ellyn / Lisle Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning.  The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels.  Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment:

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment:

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business.  Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

SERVPRO of Wheaton / Glen Ellyn / Lisle has the technology to restore your residential or commercial property.  Call us today at (630) 384-1040.

Residential Cleaning Services

12/12/2019 (Permalink)

SERVPRO green van and cleaning equipment in front of a white house with black shutters. SERVPRO of Wheaton / Glen Ellyn / Lisle offers a variety of Residential Cleaning Services.

Life happens.  Kids spill drinks, pets have accidents and homes get dirty.  SERVPRO of Wheaton / Glen Ellyn / Lisle Professionals have the expertise to provide a deeper clean than your basic house cleaning service.  The residential cleaning services performed by our SERVPRO professionals will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Residential Cleaning Services include:

  • Carpet & Upholstery Cleaning
  • Air Duct Cleaning
  • Odor Removal
  • Sewage and Biohazard Clean Up

Need Cleaning Services?  Call SERVPRO of Wheaton / Glen Ellyn / Lisle today at (630) 834-1040

Document Restoration

12/12/2019 (Permalink)

Spiral note book with writing on a desk with a few books stacked in the background. SERVPRO of Wheaton / Glen Ellyn / Lisle can save your important documents.

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever.  As a leader in the restoration industry, SERVPRO of Wheaton / Glen Ellyn / Lisle knows that timely mitigation is the key to recovering damaged possessions.  With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

We offer the following for Document Restoration:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored?  Call SERVPRO of Wheaton / Glen Ellyn / Lisle today at (630) 384-1040.

Yes, SERVPRO Helps with Fire, Water, Wind Damage, Mold, Hazardous Cleaning

3/29/2019 (Permalink)

Your local SERVPRO of Wheaton / Glen Ellyn / Lisle can help in many ways, cleaning and emergency response, and so much more.

Restoration can be an overused and often misunderstood phrase.  In terms of the industry, people sometimes think that restoration companies (and SERVPRO) only respond after large catastrophic events.  The ways in which SERVPRO can help your home or business are innumerable.

From Floods and Fires to Cleaning and Painting 

If there is a large water damage event, such as a flood, or a fire burns a portion of a building, yes, SERVPRO of Wheaton / Glen Ellyn / Lisle can respond and help clean and repair the damage.  Often times, people don’t realize that we can assist with all forms of property damage and cleaning.  When an animal has caused damage in an attic, duct work in a building is dirty, or a biological event happened, we can help repair or clean.  In addition to cleaning and removing damaged goods, SERVPRO of Wheaton / Glen Ellyn / Lisle also has a complete reconstruction division who can help rebuild and repair rooms, even entire houses.

SERVPRO of Wheaton / Glen Ellyn / Lisle Knows Customer Service

3/29/2019 (Permalink)

Our customer service is only as good as our customers say it is. The reviews that we receive from our customers speaks volumes about our team.

When it comes to providing restoration services and understanding how to properly respond to an emergency fire or flood situation, many people claim to do a great job.  What sets SERVPRO of Wheaton / Glen Ellyn / Lisle apart from others is our customer service.  How you treat people, especially during stressful and sometimes tragic moments, is vital.

Customer Service Sets SERVPRO Apart

During emergency situations, treating people with care, compassion, and understanding is probably the most important service that you can offer.  In many instances, we are reviewed and commended on our customer service, more than the work we do on a property.  Understanding what people are experiencing goes a long way to helping them through a difficult situation. 

Our team has seen and experienced many different types of disasters, they understand what people are feeling, and we also know how to anticipate needs and help people through those moments.  The comments on our testimonial page is validation of our teams’ capacity to provide a level of customer service that makes a difference:

Not Just Restoration, SERVPRO of Wheaton / Glen Ellyn / Lisle Offers More

3/29/2019 (Permalink)

With years of experience, the team at SERVPRO can help provide insight on property damage

Responding to property damage is the primary job function of SERVPRO of Wheaton / Glen Ellyn / Lisle, yes.  But our services and expertise go far beyond that. Of course, we respond to water damage, fires, and we offer cleaning services, as well as reconstruction of interior rooms and even homes. Before or after those moments occur, SERVPRO can help determine or advise about next steps. 

Why You Should Ask SERVPRO

If you are unsure about something with your property, SERVPRO can provide testing, monitoring, and even offer professional consulting services on projects.  Ultimately, if it involves a property and there are questions, the team at SERVPRO of Wheaton / Glen Ellyn / Lisle either has an answer, or we work with a contractor who can assist.  Do not hesitate to contact us to offer a professional assessment of your home or commercial property to help determine next steps.  

24/7 Service to Help You

1/30/2019 (Permalink)

If you experience a pipe break, SERVPRO of Wheaton/Glen Ellyn/Lisle is ready to respond, no matter how cold it is outside.

No Matter How Cold it is, SERVPRO of Wheaton/Glen Ellyn/Lisle is Ready to Help

When extreme weather happens, especially cold temperatures, property is at risk to all manner of damage.  Frozen pipes, pipe breaks, water leaking, loss of heating or water, and more.  Any of these forms of damage can be addressed by SERVPRO.

Water related damage is one of the most common forms of damage during extreme cold temperatures. Exterior pipes can freeze, water lines can burst from freezing, and water may leak out of clogged lines.  When these cold weather events happen in the dead of winter SERVPRO of Wheaton/Glen Ellyn/Lisle prepares our staff for a rise in calls, as well as calls at all hours. 

When pipes freeze or burst and you need a professional response quickly, call SERVPRO of Wheaton/Glen Ellyn/Lisle at 630-384-1040.