Recent Why SERVPRO Posts

Yes, SERVPRO Helps with Fire, Water, Wind Damage, Mold, Hazardous Cleaning

3/29/2019 (Permalink)

Your local SERVPRO of Wheaton / Glen Ellyn / Lisle can help in many ways, cleaning and emergency response, and so much more.

Restoration can be an overused and often misunderstood phrase.  In terms of the industry, people sometimes think that restoration companies (and SERVPRO) only respond after large catastrophic events.  The ways in which SERVPRO can help your home or business are innumerable.

From Floods and Fires to Cleaning and Painting 

If there is a large water damage event, such as a flood, or a fire burns a portion of a building, yes, SERVPRO of Wheaton / Glen Ellyn / Lisle can respond and help clean and repair the damage.  Often times, people don’t realize that we can assist with all forms of property damage and cleaning.  When an animal has caused damage in an attic, duct work in a building is dirty, or a biological event happened, we can help repair or clean.  In addition to cleaning and removing damaged goods, SERVPRO of Wheaton / Glen Ellyn / Lisle also has a complete reconstruction division who can help rebuild and repair rooms, even entire houses.

SERVPRO of Wheaton / Glen Ellyn / Lisle Knows Customer Service

3/29/2019 (Permalink)

Our customer service is only as good as our customers say it is. The reviews that we receive from our customers speaks volumes about our team.

When it comes to providing restoration services and understanding how to properly respond to an emergency fire or flood situation, many people claim to do a great job.  What sets SERVPRO of Wheaton / Glen Ellyn / Lisle apart from others is our customer service.  How you treat people, especially during stressful and sometimes tragic moments, is vital.

Customer Service Sets SERVPRO Apart

During emergency situations, treating people with care, compassion, and understanding is probably the most important service that you can offer.  In many instances, we are reviewed and commended on our customer service, more than the work we do on a property.  Understanding what people are experiencing goes a long way to helping them through a difficult situation. 

Our team has seen and experienced many different types of disasters, they understand what people are feeling, and we also know how to anticipate needs and help people through those moments.  The comments on our testimonial page is validation of our teams’ capacity to provide a level of customer service that makes a difference:

Not Just Restoration, SERVPRO of Wheaton / Glen Ellyn / Lisle Offers More

3/29/2019 (Permalink)

With years of experience, the team at SERVPRO can help provide insight on property damage

Responding to property damage is the primary job function of SERVPRO of Wheaton / Glen Ellyn / Lisle, yes.  But our services and expertise go far beyond that. Of course, we respond to water damage, fires, and we offer cleaning services, as well as reconstruction of interior rooms and even homes. Before or after those moments occur, SERVPRO can help determine or advise about next steps. 

Why You Should Ask SERVPRO

If you are unsure about something with your property, SERVPRO can provide testing, monitoring, and even offer professional consulting services on projects.  Ultimately, if it involves a property and there are questions, the team at SERVPRO of Wheaton / Glen Ellyn / Lisle either has an answer, or we work with a contractor who can assist.  Do not hesitate to contact us to offer a professional assessment of your home or commercial property to help determine next steps.  

24/7 Service to Help You

1/30/2019 (Permalink)

If you experience a pipe break, SERVPRO of Wheaton/Glen Ellyn/Lisle is ready to respond, no matter how cold it is outside.

No Matter How Cold it is, SERVPRO of Wheaton/Glen Ellyn/Lisle is Ready to Help

When extreme weather happens, especially cold temperatures, property is at risk to all manner of damage.  Frozen pipes, pipe breaks, water leaking, loss of heating or water, and more.  Any of these forms of damage can be addressed by SERVPRO.

Water related damage is one of the most common forms of damage during extreme cold temperatures. Exterior pipes can freeze, water lines can burst from freezing, and water may leak out of clogged lines.  When these cold weather events happen in the dead of winter SERVPRO of Wheaton/Glen Ellyn/Lisle prepares our staff for a rise in calls, as well as calls at all hours. 

When pipes freeze or burst and you need a professional response quickly, call SERVPRO of Wheaton/Glen Ellyn/Lisle at 630-384-1040.